Privacy Policy
How we collect, use, and protect your information.
Whitinger & Co. Insurance LLC (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.whitingerinsurance.com, use our services, or interact with us in other ways.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information when you interact with our website or use our services:
- Personal Information: name, email address, phone number, mailing address, business information, and any other details you choose to provide through our contact form, employment application, or scheduling tools.
- Insurance and Employment Information: information you submit in connection with a quote, policy review, claim, certificate request, or job application, including resumes, employment history, and professional licensing details.
- Usage Data: information about how you use our website, such as pages viewed and time spent on the site.
- SMS Consent Information: if you choose to opt in, your mobile phone number and a record of your consent to receive text messages from us.
- Cookies: small data files stored on your device to track activity and preferences.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide, quote, service, and improve our insurance and risk management services.
- To respond to your inquiries and communicate with you, including sending marketing communications (with your consent).
- To evaluate applications for employment.
- To personalize your experience on our website.
- To comply with legal, regulatory, and insurance licensing obligations.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following cases:
- Insurance Carriers and Wholesalers: as an independent agency, we share information you provide with insurance carriers, wholesalers, and program administrators as necessary to obtain quotes, place coverage, service policies, and handle claims on your behalf.
- Service Providers: we may share information with third-party service providers who assist us in operating our website or providing services.
- Legal Requirements: we may disclose your information if required by law or in response to a legal request, such as a court order or regulatory inquiry.
SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure. Please do not send sensitive information such as Social Security numbers, driver’s license numbers, or financial account numbers through our website forms or by unencrypted email.
5. Your Rights
Depending on your location, you may have the right to:
- Access and update your personal information.
- Request the deletion of your personal information.
- Opt out of receiving marketing communications.
- Withdraw your consent at any time, where applicable.
To exercise these rights, please contact us using the details in Section 9. Some information may be retained where we are required to keep it for legal, regulatory, or insurance recordkeeping purposes.
6. SMS Communications
If you opt in to receive text messages from us, we use your mobile number only to send the types of messages described in our SMS Terms & Conditions. Consent to receive SMS messages is never a condition of purchasing any product or service, and you may opt out at any time by replying STOP.
7. Cookies
Our website uses cookies to enhance your experience and gather data on site usage. You can control cookies through your browser settings. Disabling cookies may affect how parts of the site function.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Whitinger & Co. Insurance LLC
Email: josh@whitingerinsurance.com
Phone: 319-222-4422
Address: 1542 Flammang Dr #1053, Waterloo, IA 50702